Burnham on Sea Haven Holidays sales once you have become an owner at Burnham, that is when you will realise what a good investment you have made.
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We arrived Friday afternoon a little early for check in, however we were able to check in straight away, we had requested a caravan within close proximity to the entertainment due to a family member who struggles to walk far and we were put no further than a two minute walk away which was great. Caravan was beautiful and very well presented. The only feedback I would give is that we were not provided with the bedding for the sofa bed and did not notice this until it was too late to request it from reception meaning we had to go the night without any bedding, duvet or pillow, it would be good if this was offered when checking in. We were aware of the incidents which followed the weekend and witnessed all of this, we all felt the site and staff dealt with this really well, you could certainly see with the additional staff brought in that they were doing the best they could to ensure the safety of the guests. Additionally by removing the group on Sunday morning. You could also see that by not serving alcohol Saturday evening the group did not attend the entertainment venue and this meant other guests could relax and not worry about what their children may witness. We noticed the shop was closed Sunday morning however with other shops nearby this wasn’t an issue. We were very grateful for the effort that was made to ensure guests safety and the precautions which were put in place to ensure the situation did not escalate further than it had. We had a wonderful weekend on a beautiful site and will be sure to visit again.
Had a lovely week at this park. Check in procedure was great and should be adopted post Covid - so much easier. Caravan was lovely, -clean and well appointed. Didn’t use the facilities other than the shop and fishing lake as we were on a Haven Hideaway holiday. Burnham on Sea is a lovely resort even at this time of year and is quieter than its neighbour (Weston-super-Mare). I was away with my elderly parents that have been shielding for months and found that they felt completely safe during our stay.